Shipping

  • Do you ship to Hawaii?

    Yes, most of the over 500 of varieties of turtles and tortoises we offer are allowed to go to Hawaii. Special requirements for shipments to Hawaii Complete a permit application (takes about 15 minutes and in most (if not all) cases, permits are approved). Veterinarian health check and certifica...
  • Shipping method has error message

    Message: "Unfortunately one or more items in your cart can't be shipped to your location. Please add a health certificate (determine if required by reviewing the product description) or remove any items that are restricted in your state." The above message is displayed when the order is non-comp...
  • When do you ship?

    We ship animals Monday - Thursday for UPS Next Day Air delivery.  Orders placed Friday-Monday (prior to 5:00 pm eastern) will arrive Tuesday unless instructed otherwise at time of order.